I ship products for humans.
Product Manager, GameChanger (Dick’s Sporting Goods), New York, NY – Jan 2016-Date
Sports matter. The GameChanger app lets youth athletes, coaches, and the fans around them stay connected through the sports of baseball and softball.
On GameChanger, a grandpa in North Carolina can watch a live play-by-play of his granddaughter’s pitching performance in California. GameChanger’s iOS and Android apps let hundreds of thousands of subscribers watch live games, see their kids’ stats, and communicate with their team communities. Our customers, free and paid, love the service and rely on it every day of the season.
Product Manager, Quidsi (Amazon), Jersey City, NJ – Jan 2013-Jan 2016
Diapers.com sold everything but the baby, and my job was to fit “everything” onto Mom’s phone. As a team, we shipped a five-star iOS app that let Mom get all her shopping done with one hand (while her infant was in the other). I wire-framed, wrote and debugged code, dug into analytics, hired awesome teammates, bird-dogged, and problem-solved. Above all I obsessed daily over the customer and her experience with our app. The iPhone app grew to drive 20% of the company’s gross merchandise sales (GMS), to its most profitable customers, up from under 5% when I started. Mobile (including mobile web sites, iPhone, iPad, and Android apps) grew to 50% of GMS, up from under 10% three years prior.
Product Manager, GlobalBay (VeriFone), Piscataway, NJ – 2012
Product Manager, Services Engineer, Kiva Systems (Amazon), Woburn, MA – 2006-2011
As Kiva's first services engineer, I spent all my time at client sites doing everything needed to make the system run. This included scripting, electronics repair, furniture assembly, and much more. As a product manager, I owned Kiva's integration layer. I worked with clients and Kiva engineers to specify, build, test, and deploy integration frameworks that connected to client warehouse management systems and other fulfillment hardware.
SB, Computer Science, Massachusetts Institute of Technology; Cambridge, MA — 2003